Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.
The Location:
Highwood Court, located in heart of Burwood, our Home offers all levels of permanent, respite and palliative care whilst encouraging independence and lifestyle choices that suit the needs of every individual.
The Role
The Care Services Assistant plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals. Your responsibilities will be to provide care and support aligned with residents’ preferred daily routines with a strong focus on:
Meal choices and individual nutrition
Consideration of allergies and food intolerances
Enhancing the overall dining experience
Assist residents with meal selection and meal timing preferences
Prepare and set up dining areas to meet individual needs and preferences
Actively engage with residents to provide social and emotional support during mealtimes
Use empathy and kindness to foster a positive dining experience
Promote resident choice and control to uphold dignity and respect
Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
Maintain accurate nutrition and diet information as required
Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
Assist with maintaining kitchen stock supplies as required
To be successful, you will have:
Demonstrated customer service skills
A compassionate and caring attitude
Previous restaurant and/or commercial
kitchen experience (highly regarded)
Willingness to take direction from others
Reliability and shift flexibility
Good time management skills and the ability to work well under pressure
Valid working rights in Australia (Passport, Birth Certificate etc)
Complete a police check
Seasonal Flu vaccinations (or willingness to obtain)
NDIS Worker Check (or willingness to obtain prior to commencement) cost refunded on appointment / and or a National Police check
Evidence of Covid-19 vaccination
Our Benefits
Career progression and development opportunities
We provide a work culture that values you and invests in your career
Generous salary packaging and not-for-profit tax benefits – claim up to $15,900 tax free plus additional $2650 in entertainment per year
Private health insurance discounts
Range of discounts (300+)
An Employee Assistance Program for staff and family.
The successful applicant must complete a National Police Check, provide proof of COVID-19 Vaccination and may be required to undertake a NDIS check.
Our residential aged care communities are supported by specialised teams who care deeply about our residents’ individual needs. Together with residents, healthcare partners and families, our teams deliver best practice care with the highest standards of safety, clinical practice and governance.