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Client Services Assistant

RISU Care Pty. Ltd.
Temporary
On-site
South Morang, Melbourne VIC
$30 - $35 AUD hourly
Receptionist / Administration Support

Are you passionate about making a meaningful impact in the lives of people with disabilities? RISU Care is seeking a dedicated and organised Client Services Assistant to support our growing team in delivering person-centred care and high-quality services under the NDIS.

About the Role:


As a Client Services Assistant, you will work closely with the Client Services Manager to ensure seamless service delivery for our participants. This role involves a mix of administration, stakeholder communication, monitoring participant progress, and supporting daily operations.

Key Responsibilities:


Maintain accurate participant records, care plans, and service agreements.
Assist with rostering, scheduling, and team meeting coordination.
Monitor daily notes and participant progress; escalate concerns as required.
Liaise with participants, families, and service providers.
Assist in reporting, feedback tracking and continuous improvement initiatives.

What We’re Looking For:


Recent experience in disability, aged care, or community health.
Strong organisational and communication skills.
Proficient with OneDrive, Brevity or similar platforms.
A genuine commitment to participant rights and person-centred care.

Requirements:


Relevant qualification in Diploma of Community Services, Disability, Social Services, Nursing or similar.
NDIS Worker Screening Check.
Valid Police Check.
Current First Aid & CPR.
Available 5 days.

Why Join RISU Care?


Values-driven and supportive team environment.
Opportunities for growth in a purpose-led organisation.
Make a real difference in the lives of participants every day.

Apply Now:


If you're a motivated and compassionate professional looking to contribute to a high-quality support service, we’d love to hear from you.

What we offer:


At RISU Care, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive casual rate of pay, we offer opportunities for professional development, and the chance to make a meaningful difference in the lives of our participants.

About us:


RISU Care Pty. Ltd. is a leading provider of disability support services in the Northern Suburbs. Our mission is to empower our participants to live with dignity, independence, and a high quality of life. We take pride in our person-centered approach and the strong relationships we build with the individuals and families we serve.