Coordinator of Supports

The Opportunity:

As a Support Coordinator, you will empower NDIS participants to understand and implement their plans effectively, ensuring their supports align with their individual goals. You will coordinate with service providers, community resources, and mainstream supports to deliver seamless and person-centred assistance. Your input will be crucial in building participants’ independence and capacity through active decision-making support and problem resolution.

This is a Permanent Part-time Opportunity 3 days a week located onsite in our Macksville office.

 Why Join Us?

• Work Life Balance: Lifetime Connect places people at the Centre of our work. As a part of a Not for Profit-based organisation, you have access to the following great benefits
  • Flexible work Options days/Hours 
  • Annual First Aid & CPR Renewals 
  • Salary packaging options on mortgage, rent, entertainment and groceries. 
  • Career and development opportunities – we want you to succeed! 
  • Supportive, Fun, dynamic & people driven work environment. 
• Long-Term Client Relationships: Our amazing clients are with us for months, often years, allowing you to build strong connections and truly see the results of your work by celebrating their achievements.
• Variety and Flexibility: You’ll have the opportunity to work with clients across various settings – at home, in the community – making each day unique and rewarding.
• A Supportive Team: You’ll be part of a small, close-knit team offering a collaborative environment and regular supervision to ensure your professional growth. 
• Convenient Locations: We operate out of several locations with plenty of free onsite parking at all our sites:

What we’re looking for?

This pivotal role will see you liaise with a range of internal and external stakeholders to allow each customer to maximise their NDIS plan and achieve their individual goals, build capacity and increase resilience for each of our customers. The ideal candidate will also bring an open and creative mindset to the position. In this role you will:

• Manage a portfolio of customers, completing agreed activities within the hours and funded budget articulated in customers’ NDIS Plan
• Assist customers to connect to, engage and build capacity with informal and mainstream funded supports and services as articulated in their NDIS Plan and which assist them achieve their goals
• Build and sustain relationships with external service providers and mainstream supports for the purpose of maximising opportunity for customers.
• Build capacity in customers and/or their family to maintain support relationships with the end goal being a reduction in the customers need for support coordination into the future

 Required

• Previous experience (minimum 2 years) as a NDIS Coordinator of Supports, Local Area Coordinator, Planner, or similar role is highly regarded.
• Certificate IV, Diploma, or Degree in Community Services, Social Work, Allied Health, or related discipline preferred
• Strong understanding of the NDIS framework and participant needs
• Excellent communication, organisational, and problem-solving skills
• NDIS screening & Worker Orientation module
• Current Police Clearance
• Working With Children Check
• First Aid & CPR qualifications

 If you're looking for a role that offers variety, strong professional support, and the opportunity to truly make a difference in your clients’ lives, we’d love to hear from you!

 Who we are?

At Lifetime Connect our vision is building strength in individuals, families and communities. With over 50 years supporting our local communities, our team of passionate professionals continues to grow. To find out more about the amazing work our people do visit our website!

Additional Questions?

Please reach out to our People and Culture team: Peopleandculture@lifetimeconnect.org.au

Applications may close prior to the closing date so don’t delay apply Today!