Disability Support Worker

• Permanent Part-Time & Casual staff – Immediate start!
• Fortnightly Monday to Sunday 24/7 roster
• Booking types: Mornings, Afternoons, Sleepovers and Wakeovers available

About the Role

As a Supported Independent Living (SIL) Disability Support Worker at What Ability, you will primarily support participants within their homes, providing consistent, structured, and person-centred support in shared living environments.

This role is goal and outcomes focused, supporting participants to build independence, develop daily living skills, and work towards their individual NDIS goals within a safe, stable, and respectful home.

You may also support participants with planned community access, where it aligns with individual goals and support plans.

At all times, your core responsibility is to uphold the safety, dignity, rights, and well-being of the people you support.

Where You'll Work

Supported Independent Living (SIL) Homes

· Shared living environments

· Predictable routines and structured shifts

· Long-term participant support

Some community access bookings may be required where applicable with participant goals

What You'll Be Responsible For

· Supporting daily living and independence: assist with personal routines, encourage skill-building, and maintain predictable, emotionally safe environments with a focus on active support.

· Providing personal care: supporting hygiene, dressing, mobility, and toileting while upholding dignity, consent, privacy, and cultural preferences.

· Health and medication support: Health and Wellbeing management including allied health reviews, medication management and escalating concerns as needed.

· Behaviour support: implement Behaviour Support Plans using proactive, least-restrictive strategies; recognise early signs of escalation and respond calmly to distress or crisis.

· Shared living and house dynamics: support respectful interactions between housemates, uphold house rules and safety standards, and prevent conflict or exploitation.

· Community participation and activity support: facilitate engaging, safe, and inclusive activities aligned to participant goals; adapt in real time to ability, energy, sensory needs and risk.

· Transport and logistics: safely transport participants to and from activities or appointments, manage schedules and time effectively, and ensure participants arrive safely.

· Monitoring wellbeing and risk: actively observe participants for changes in mood, behaviour, health or fatigue, manage risks, and follow emergency procedures.

· Documentation and reporting: review support plans, complete accurate progress and incident reports, and ensure records are uploaded in a timely manner.

· Communication and professionalism: liaise respectfully with participants, families, guardians and colleagues; represent What Ability positively in the community; collaborate effectively with other staff.

This Role Is For You If You:

· Can balance fun and connection with structure, safety and accountability

· Stay calm and capable in challenging or unpredictable situations

· Take compliance, documentation and duty of care seriously

· You are reliable, honest and authentic at all times

· You are youthful and energetic. We seek individuals who are vibrant, enthusiastic, and passionate about making a difference in the lives of people with disabilities

· Applicants must be at least 18 years of age to be considered for this position

· Want to help raise the standard of disability support

What You Need to Apply

To be considered for this role, you must hold:

· A valid Police Check (within the last 2 years)

· State-specific Working With Children Check (WWCC)

· NDIS Worker Check

· First Aid and CPR certification

· Current valid driver's licence and roadworthy vehicle.

· Minimum of 1-2 years experience in disability support services

· Valid Australian work rights or appropriate work visa

Onboarding and Training

If successful in your interview, you will be guided through our onboarding program to gain the following qualifications and certifications prior to commencing your employment:

NDIS Modules:

· Supporting Effective Communication

· Supporting Safe, Enjoyable Meals

· New Worker Induction

· NDIS Orientation Module

Medication Assistance Certification

Epilepsy Essentials training

Hand Hygiene and Personal Protective Equipment (PPE) certification

About What Ability

What Ability is an NDIS registered disability service provider, operating across four states in Australia. We pride ourselves on creating engaging and fun experiences in disability support.

With a national team of over 800 support workers, including professional and semi-professional athletes, we are committed to empowering individuals with disabilities to live their best lives by putting happiness first.