NDIS Service Coordinator

About the Company

Auscare Group is a family-owned provider of disability and in-home aged care services. Our service portfolio includes NDIS, CHSP, Home Care Packages (HCP), DVA and related programs. In addition, we provide temporary staffing solutions to residential care facilities, operate a Registered Training Organisation (RTO), and have established an international school.

Our vision is to be a provider of premium services and an employer of choice across acute care, aged care, home and community care, disability services, and hospitality.

About the Role

This role will lead the NDIS business unit, delivering NDIS-funded supports to eligible participants. You will be responsible for building and growing the division, supported by the Disability Services Manager, with a strong focus on participant outcomes, compliance, and sustainable growth across the North of Perth and the Southwest of Western Australia.

Essential business development and client acquisition experience is required to successfully build and expand the division.

Any B2B sales experience is required to drive business growth and client acquisition.

You will join a high-performing team and have access to established systems, infrastructure, and organisational support to enable success.

About You

This is a significant opportunity for the right person, someone with strong commercial acumen, sector knowledge, and the drive to build and lead a growing service.

You may not fit a traditional mould, but you must bring:

• A business-focused mindset with a strong results orientation
• Experience in disability service coordination, workforce allocation, and contractual compliance
• Minimum 3-5 years of experience in disability service coordination is required
• The ability to work autonomously while contributing positively to a team environment
• Sound judgement, decision-making capability, and strong problem-solving skills

About the Job

This is a senior, hands-on leadership role. It is demanding, fast-paced, and outcomes-driven. Success will require resilience, accountability, and a clear commitment to growth and quality service delivery.

Additional Requirements

• Relevant tertiary qualification in social sciences, health, or allied health (preferred)
• Strong understanding of the NDIS and the NDIS Quality and Safeguards Framework
• Well-developed computer skills, including Microsoft Word and Excel, and experience using client management systems
• Experience with NDIS-specific client management software is required
• A minimum of 1+ years usage experience with NDIS-specific client management software is required
• Australian Federal Police Check and Working With Children Check (may be completed on a provisional appointment)
• NDIS Worker Screening Check
• Current WA Driver's Licence
• Legal work rights in Australia are required for this position

Auscare Group is an equal opportunity employer. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples and individuals from diverse backgrounds.

Queries and Applications

Applications, including a current CV, should be submitted to: veronicah@auscaregroup.com.au