Temporary full-time position, with the possibility of extension, for 4 month period from 25 August to 19 December 2025.
· Based in Box Hill, with car parking available. Hybrid work arrangements available.
· Excellent team environment with ongoing support from an experienced team of supervisors.
· Access to our employee assistance program and employee benefits.
Extended Families Australia has been supporting children and young people with disabilities and their families since 1978. Our aim is to facilitate positive connections between people with disabilities, their families and the community and break down barriers by changing social attitudes and creating opportunities.
Extended Families has a strong commitment to continuing to provide a Support Coordination service for as long as the role fits within the NDIS framework. Our Support Coordination service is delivered by a team of 16 experienced staff from a culturally and linguistically diverse background. We work with both children and adults, and their families. and we have strong multi-cultural links. We work with NDIS participants with a range of disabilities including intellectual, physical, sensory, neurological disability, autism and mental illness.
As the Support Coordinator, you will support people with a disability and their families to navigate the NDIS, assess support options, connect with services and empower them to make decisions and choices regarding implementation of supports within their NDIS plan.
Who?
We are seeking an experienced worker to complement our team. You will have:
Previous experience as an NDIS support coordinator.
Excellent communication, organisation, flexibility, and empathy and ability to engage with families.
A holistic practice orientation and an understanding of the various issues that may impact on a family such as mental health, child protection, relationship and socio-economic issues.
Strong administration and computer skills.
Ability to support children and adults, with a disability and their families.
Be culturally sensitive.
Skills and experience in mental health support (preferred).
We are looking for people with qualifications in Social Work or equivalent.
The successful applicant will have relevant experience in and understanding of Disability Services, a current Victoria Driver’s license and access to a car, and a current satisfactory NDIS worker screening check and an Employee Working with Children Check.
WHAT?
Support Coordinators work with families, carers, and NDIS participants to provide independent support, coordinate all aspects of their NDIS plan, and to form links with a range of community, mainstream and funded support services. They help participants and their families to implement their NDIS Plan to achieve goals.
This includes assisting people to:
Source and assess support options and connect with services.
Coordinate services.
Implement, monitor and manage their NDIS plan.
Build their skills and confidence.
Respond and deal with any crisis.
Ensure goals are met, report outcomes to the NDIS and re-develop goals prior to plan review.
Orientation, training and ongoing support provided.
Where?
You will be based at the Extended Families office in Box Hill, supporting families across Melbourne, primarily in the Eastern Region. Most staff work a hybrid model combining work in office and work at home.
When?
Most work is in business hours, although may include occasional after-school or evening visits to connect with relevant family members.
See our Position Description on our website for the full list of duties and selection criteria on website.
Applications will be reviewed as they come in and we encourage all suitable candidates to submit their application as early as possible as the closing date may be subject to change without notice.
Equal Opportunity: Extended Families welcomes the rich diversity of our community and strives to be inclusive for all. As an equal opportunity employer, we promote social inclusion and encourage applications from people with disabilities, Aboriginal and Torres Strait Islander people, those from all cultural backgrounds, and people from the LGBTIQ+ community.
First Nations Cultural Safety: Extended Families wholeheartedly commits to creating a culturally safe environment that honors and empowers Aboriginal and Torres Strait Islander children and adults, actively opposes racism, and ensures their full participation and well-being within our organisation. We acknowledge Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the Traditional Custodians of the lands where we live, learn and work.
Child Safety and Wellbeing: Extended Families is committed to ensuring the safety, wellbeing, and empowerment of all children. Discrimination is not tolerated, and we treat every child with dignity and respect.