NDIS Support Coordinator

At Junction Support Services, we exist to support people to live better lives. Every day, our teams help young people overcome barriers, build confidence and reconnect with opportunity.

About Junction Support Services

Junction Support Services (Junction) is an award‑winning, regional not‑for‑profit organisation supporting people to achieve a brighter future through access to housing, education, health, trauma recovery and disability services.

For more than 35 years, Junction has delivered holistic, trauma‑informed and client‑centred services across Ovens Murray, Goulburn, Gippsland and regional NSW, supporting over 2,500 people each year. We are a Child Safe Organisation and are committed to early intervention, prevention and inclusive practice.

Our work is guided by our core values of Respect, Collaboration, Innovation, Integrity, and Inclusion & Diversity.

About the Role

We are seeking a dedicated NDIS Support Coordinator to join our Families and Children’s Specialist Services team. This role supports NDIS participants with complex and multiple needs to navigate the NDIS, implement their plans, build capacity, and work towards meaningful, self‑directed goals.

You will work closely with participants, families, carers and a wide range of community and funded service providers to coordinate effective, person‑centred supports that promote choice, control, inclusion and independence.

This position is a fixed term 12-month contract that is part‑time (45.6 hours per fortnight), worked Monday to Friday between 8:30am and 5:30pm.

Key Responsibilities

• Provide high‑quality, person‑centred NDIS Support Coordination services
• Assist participants to implement, monitor and review their NDIS plans
• Build participants’ capacity to understand the NDIS, exercise their rights, and maintain support relationships
• Coordinate complex, multi‑disciplinary services and supports
• Develop goals and progress reports that are measurable, evidence‑based and participant‑led
• Advocate for participants and support them to provide feedback or raise concerns
• Maintain accurate and timely documentation in line with NDIS and organisational requirements
• Work collaboratively with families, carers, service providers, funders and internal teams
• Operate within the NDIS Quality and Safeguards Framework and Junction’s policies and values

About You

You will bring:

• A relevant qualification in Disability, Community Services, Social Work, or significant relevant experience
• Demonstrated experience working within the NDIS environment
• Sound knowledge of disability services legislation and practice frameworks
• Strong communication, negotiation and relationship‑building skills
• The ability to manage a diverse caseload and respond effectively in complex or crisis situations
• A strengths‑based, trauma‑informed and culturally responsive approach
• Well‑developed time management and organisational skills
• NDIS Worker Screening Check
• Working with Children Check
• Drivers Licence
• Willingness to have a police check completed if successful for the role

What We Offer

• A meaningful role supporting people to achieve life‑changing outcomes
• A supportive, values‑driven organisation with a strong regional presence
• Opportunities for learning, professional development and reflective practice
• Flexible, inclusive and respectful workplace culture

Apply Now!

Please click 'Apply' to submit a resume that details your experience, address the key selection criteria outlining your attributes and achievements & a Cover Letter that outlines why you would be a great fit for this position.

For any other inquiries, please contact People & Culture 02 6043 7400.

Junction Support Services is a child-safe organisation and an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from First Nations peoples, individuals with disability or lived experience of disability, and people of all cultural backgrounds, gender identities and sexual orientations. We value the unique perspectives and contributions that diversity brings to our workplace and the communities we serve.