NDIS Support Coordinator

Eight Mile Plains Office - Office based role

What we are looking for

You're experienced in the providing high-quality client centre support coordination. 

You're passionate about supporting people with disabilities and want to make a difference to people's lives.

You embody our ethos of Dignity, Respect, Individualised, Visionary and Engaging.

You must possess the following skills/attributes:

• Experience in a support coordination, or similar role (essential)
• Passionate about providing person-centred and active support
• Drive and passion not only to support our existing clients but to contribute to the growth of this part of the business
• Delivering in line with KPIs
• Ability to identify and implement workarounds to challenging problems.
• Excellent written and verbal communication skills
• Exceptional attention to detail
• Strong focus on quality outcomes and building relationships
• Good teamwork and customer service skills
• Blue Card & NDIS Worker Screening Card, or the ability to quickly obtain prior to commencing
• Authority to work in Australia

The following skills/attributes will be viewed favourably:

• Degree in Allied Health or a Certificate 3 or 4 in Disability, Youth Work, Welfare, Community Services, Mental Health and any other related courses

Benefits and Salary

• Competitive salary
• Passionate and supportive team
• Development opportunities
• KPI related bonuses

About the role

We are looking for a new Support Coordinator to join our Brisbane team. The new team member will support our clients in Brisbane, Toowoomba and surrounding areas and out to Charleville.

This is a multi-faceted role with the successful candidate responsible for:

• assisting existing and new clients to implement their NDIS Plans and coordinate their services and supports
• building and maintain relationships with services providers and disability associations and groups in the region
• promoting the support coordination services of Focused on Care to the market and growing the client base

Regular travel to the Toowoomba head office will be required.

About us

Focused on Care is a Toowoomba based organisation who provides individualised, high-quality care to meet the evolving needs of our clients and the community. 

Our focus on quality supports has seen the demand for our services expand throughout South East Queensland. Throughout this growth we have remained committed to ensuring our clients goals are being met and the small-business feel of the organisation remains. 

We support NDIS, DVA and NIISQ clients and pride ourselves on doing things differently and putting our clients at the centre of everything we do. We work hard to get to know both our clients and our team to ensure we match the right support worker with our clients to set everyone up for success. 

We are an Equal Employment Opportunity (EEO) employer and are committed to building a workplace culture which values diversity and inclusion. We welcome, actively support and promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTQIA, Culturally and Linguistically Diverse (CALD) backgrounds and other diversity groups.

How to apply

Click on the "Apply Now" button and attach your resume and a cover letter detailing your skills, experience and what interests you about this role. 

Applications without a cover letter may not be considered. 

Interviews will commence immediately.

Please note that only applicants successful in progressing will be contacted.

Employer questions

Your application will include the following questions:

• Have you completed a qualification in disability?
• How many years' experience do you have as an NDIS Support Coordinator?
• Which of the following statements best describes your right to work in Australia?
• How much notice are you required to give your current employer?
• Do you have experience working towards targets and KPIs?
• Do you have a current Australian driver's licence?
• Have you completed a qualification in community services?
• What's your expected annual base salary?