NDIS Support Coordinator

Specialist Support Solutions are hiring Expereinced Support Coordinators within the NDIS Sector

About Us

At Specialist Support Solutions, we are dedicated to empowering people with disabilities to live meaningful, independent, and fulfilling lives. We specialise in Providing Quality Services across Central Queensland and Surrounding Area's

Our team is made up of compassionate, skilled professionals who take pride in delivering person-centred, outcome-driven support. We believe in building genuine relationships, working collaboratively with participants, their families, and service providers to ensure everyone receives the support they need — when and how they need it.

About the role

In this role, the NDIS Support Coordinator will coordinate, implement, and monitor NDIS funded supports to assist participants to achieve their goals and outcomes.

Key Responsiblities:

• Supporting participants to understand their NDIS plans and implement supports effectively

• Maintaining accurate and detailed case notes and administrative records in line with NDIS reporting requirements

• Providing plan preparation and review support to ensure participants are effectively utilising their NDIS funding and accessing appropriate supports

• Working towards and meeting organisational KPI targets and utilisation expectations

• Monitoring and managing participant budgets to ensure funding is tracked and utilised appropriately

• Conducting regular progress reviews of participant plans, ensuring timely and accurate reporting to the NDIS and relevant stakeholders

• Identifying risks, barriers, and changes in participant circumstances and escalating appropriately

• Working collaboratively with a team of Support Coordinators and reporting to senior staff as required

What we're looking for

• 2+ years experience in Support Coordination
• Require demonstrated experience in managing a caseload independently
• Experience with complex participants and high-needs supports
• Strong, practical understanding of NDIS legislation, plans, and review processes
• Proven ability to meet KPI targets
• Experience with budget management and utilisation tracking
• Clear focus on outcomes, not just task based coordination
• Open Drivers license and Reliable Vehicle

What we offer 

• Competitive Salary - We value your work, paying above the SCHADS award for the region
• Be Apart of the change - Our motives drive us to produce exceptional work standard in the industry, with Client's needs our number one focus
• Ongoing Training and Career Development - Opportunities are engless, we will provide you with the training and tools to progress within the company, and encourage you to always reach further
• Work Balance - Handle a balanced caseload of Participants (ranging complexities)
• Performance based Incentives - Be rewarded for your hard work, compliance and professionalism with the opportunity to receive quartely bonuses
• Administration Support - Easy systems and processes for Billing, Documentation and Compliance

How to apply

To apply, Please send us an updated resume Via email

(For more information, feel free to contact tamika@specialistsupportsolutions.com.au or call Tamika 0417 996 343)

Apply now and be part of something bigger—where your work truly matters!

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an NDIS Support Coordinator?
• Do you have a current Australian driver's licence?
• Do you have experience working with young people with complex needs?
• Do you have experience working towards targets and KPIs?
• Have you completed a qualification in disability?