NDIS Support Coordinator

About Somerville Community Services

Somerville is a for-purpose, community-based organisation that has supported Territorians for over 60 years. We specialise in high-quality disability services that empower people to live the life they choose. As a registered NDIS provider, we deliver individualised support across the Northern Territory, with a focus on respectful, person-centred relationships that promote choice, dignity, and independence.

About the role

We are seeking a motivated professional to join our team in Alice Springs as a Support Coordinator. This role requires either experience in support coordination or a strong background in disability, community services, or social work, along with a good working knowledge of the NDIS.

You will work closely with NDIS participants to help them understand their plans, coordinate supports, and connect with services that reflect their goals and aspirations. You’ll collaborate with families, service providers, and community organisations to ensure supports are well coordinated and responsive to participant needs.

In this role you’ll:

• Support participants to understand and implement their NDIS plans
• Coordinate services and supports that align with participant goals
• Connect participants with appropriate service providers and community supports
• Facilitate referrals, obtain quotes, and coordinate service agreements
• Monitor and review supports to ensure they remain effective and responsive
• Assist participants to prepare for NDIS plan reviews, including gathering reports and supporting documentation
• Work collaboratively with families, guardians, providers, and government agencies to achieve positive outcomes
• Maintain accurate case notes and documentation in line with NDIS and organisational requirements
• Identify and respond to risks, barriers, or changes in participant needs

What you’ll bring

You will bring strong communication and coordination skills, along with a commitment to person-centred practice. To succeed in this role, you will demonstrate:

• Experience working in disability, community services, social work, or a related human services field
• Strong understanding of the NDIS, including plans, supports, and funding structures
• Experience supporting people to navigate services and coordinate supports
• Ability to build positive relationships with participants, families, guardians, and service providers
• Strong organisational and time management skills
• Ability to manage competing priorities and complex situations
• Confidence using Microsoft Office and electronic client systems
• Current (or ability to obtain) Ochre Card, Criminal History Check, NDIS Worker Screening, First Aid and CPR, NT Driver’s Licence and influenza vaccination

A qualification in disability, social work, community services, or a related field will be highly regarded.

Please refer to the full position description for a complete list of essential and desirable criteria: https://somerville.org.au/careers

Why work with us

At Somerville, you’ll be part of a supportive and values-driven organisation where your work has real impact. Our team is passionate about delivering high-quality disability services and supporting participants to live the life they choose.

You’ll also enjoy:

• Five weeks annual leave
• Paid parental leave
• Not-for-profit salary packaging (potential to increase your take-home pay by up to approx. $6,400 per year).
• Regular professional development and training opportunities
• Supportive leadership and a collaborative team environment
• A genuine focus on wellbeing, inclusion, and work-life balance
• Free, confidential Employee Assistance Program (EAP)

How to apply

To apply, please submit your resume and a brief cover letter addressing the requirements of the role.

If you have any questions or require adjustments to participate in the application process, please contact us at recruitment@somerville.org.au or call 08 8920 4100.

Somerville is committed to creating a safe, inclusive, and respectful workplace. We encourage applications from people of all backgrounds and communities.

Applications will be reviewed and shortlisted as received, so early applications are encouraged.

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