NDIS Support Coordinator

NDIS Support Coordinator – Sunshine Coast
(Noosaville / Hybrid)

Insite Support
Full-time | $85,000 – $90,000 + Super

About the Opportunity

At Insite Support, we’re not just delivering services - we’re helping people turn their NDIS plans into real, meaningful outcomes.

We’re looking for a passionate, driven Support Coordinator who genuinely cares about making a difference and thrives in a flexible, values-led environment. If you enjoy building relationships, solving problems, and empowering people to live more independently, this role is for you.  This is a hybrid position, offering the flexibility to work from home, with the expectation of attending participant meetings and regular team collaboration meetings.

Why Join Insite Support?

• Hybrid work model – work from home with flexibility
• Competitive salary + ongoing professional development
• Supportive leadership team with strong NDIS expertise
• Established systems and processes (no chaos!)
• A values-driven organisation focused on real outcomes
• Opportunity to work with complex and rewarding clients
• Be part of a genuinely supportive, down-to-earth team who enjoy what they do and are passionate about supporting the community

About Us

Insite Support empowers people living with disability to live confidently, independently, and with genuine choice and control.

We are a close-knit, values-driven team who genuinely enjoy working together and are committed to making a positive difference in our community. Our Support Coordination team works alongside participants and their families to navigate the NDIS, connect with the right services, and build long-term capacity - always guided by a rights-based, person-centred approach.

We pride ourselves on professionalism, integrity, and delivering high-quality outcomes.

About the Role

In this role, you will:

• Support participants to understand and implement their NDIS plans
• Coordinate and connect participants with quality service providers
• Build participant capacity through a coaching and empowerment approach
• Monitor budgets and ensure supports are sustainable
• Maintain accurate, high-quality case notes and documentation
• Work collaboratively with families, providers, and NDIS stakeholders
• Identify and manage risks in line with best practice
• Stay up to date with NDIS legislation, processes, and local services

About You

You’re someone who is:

• Experienced in Support Coordination or the broader NDIS/disability sector
• Confident navigating NDIS plans, funding, and reporting requirements
• Highly organised with strong attention to detail
• A clear and compassionate communicator
• Able to build strong, professional relationships
• Solutions-focused and proactive in your approach
• Comfortable managing a flexible, largely autonomous workload

What You’ll Bring

• Experience in NDIS or a Registered Provider setting
• Strong understanding of NDIS legislation, frameworks, and documentation
• Excellent written skills (case notes, reports, communication)
• High level of professionalism, empathy, and accountability
• Ability to work both independently and as part of a team

Requirements

• Current driver’s licence and reliable vehicle (for participant visits as required)
• Right to work in Australia
• Willingness to complete required checks (NDIS Worker Screening, references, etc.)

Our Culture

At Insite Support, we believe: “We turn plans into progress.”

We’re a team that backs each other, values good work, and genuinely cares about the people we support and the community we’re part of.

Apply Now

If you’re looking for a flexible role where you can truly make an impact while working from home and being part of a great team, we’d love to hear from you.

Please submit your resume and cover letter to apply.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an NDIS Support Coordinator?
• Do you have experience working in the disability services sector?
• Do you have a current Australian driver's licence?
• Do you have a current NDIS Worker Screening Check?