NDIS Support Coordinator

Specialist Support Solutions are expanding their team. We are seeking an enthusiastic, Experienced Level 2 & 3 Support Coordinator to assist clients navigate the complexities of NDIS, to ensure that their plans are utilized effectively. Specialist Support Solutions is based in Rockhampton QLD.

What we offer?

• Competitive Salary - We value your work, paying above the award rate of the region for Support Coordinators
• Be apart of the change - Specialist Support Solutions strive to bridge the game in NDIS and client, our motives drive us to produce an exceptional work standard in the industry
• KPI based Incentives - We reward your hard work, offering quarterly Monetary Bonuses
• Development Opportunities - Opportunities are endless, we will assist you with the tools needs to progress within the company, and encourage you to always reach further
• Salary Opportunities - Salary Opportunities after 3 months probation period

About Us

At Specialist Support Solutions, we are dedicated to empowering people with disabilities to live meaningful, independent, and fulfilling lives. We specialise in NDIS Support Coordination and Specialist Support Coordination, helping participants navigate the NDIS with confidence and clarity.

Our team is made up of compassionate, skilled professionals who take pride in delivering person-centred, outcome-driven support. We believe in building genuine relationships, working collaboratively with participants, their families, and service providers to ensure everyone receives the support they need — when and how they need it.

About the role

In this role, the NDIS Support Coordinator will monitor and implement NDIS Funded supports to assist the client achieve their NDIS Goals.

Your duties will include but not be limited to:

• Empower clients with a deeper understanding of their plans and how to implement them
• Maintaining detailed case notes and administrative records to support NDIS Reporting requirements
• Providing pre and post plan recommendations to assist clients utilise their NDIS plan Coordinator and build strong relationships with internal and external stakeholders

• Successfully meeting productive and company targets
• Implement and Monitor budgets and support to ensure that funding expenditure is on track to the desired goal
• Conduct regular progress reviews of Client's plan, ensuring timely and accurate reporting to the NDIS
• Working Closely with a team of Support Coordinators

What we're looking for

• 6 Months Experience in Support Coordination or Similar Role
• Excellent Communication skills and interpersonal skills
• Thorough understanding of NDIS Code of Conduct
• Strong problem solving and critical thinking skills to address clients needs
• Ability to complete plan budgets and breakdown of NDIS plan
• A Strong drive to contribute to positively impact the lives of our clients lives
• Strong Computer skills

How to apply

To apply, Please send us an updated resume via seek or email

(For more information, feel free to contact tamika@specialistsupportsolutions.com.au or call Tamika 0417 996 343)

We look forward to hearing from you!

Employer questions

Your application will include the following questions:

• Have you completed a qualification in disability?
• Which of the following statements best describes your right to work in Australia?
• Have you completed a qualification in ICT?
• How many years' experience do you have as an NDIS Support Coordinator?
• Do you have a current Working With Children (WWC) Check?
• Do you have a current Australian driver's licence?
• Do you have a current NDIS Worker Screening Check?
• Do you have a current Police Check (National Police Certificate) for employment?

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