NDIS Support Coordinator - IMMEDIATE START

Make an impact with a values-led, independent Support Coordination provider.

Since 2017, CoAbility has supported thousands of NDIS participants to navigate the NDIS with confidence, clarity, and connection.

About the Role:

We’re seeking an experienced NDIS Support Coordinator (Contractor) to join our passionate team, supporting participants across the Mornington Peninsula and Melbourne’s Eastern Suburbs. (Please note: while our office is based in Collingwood, this role covers caseloads in the Mornington Peninsula and Melbourne’s Eastern Suburbs.)

This is an independent contractor role, where you’ll manage your own business obligations (ABN, insurances, tax, super, etc.) while partnering with CoAbility to deliver high-quality Support Coordination.

Location and Travel Requirements:

This is a fully remote contractor role, with the flexibility to work from home. You will also need to travel locally for participant meetings and community visits within the Mornington Peninsula and Eastern Suburbs. Applicants must live within a reasonable commuting distance of this region.

The Opportunity:

By contracting with CoAbility, you’ll benefit from:
Supportive Leadership: Access mentoring and supervision from experienced leaders.
Collaborative Team Culture: Be part of a values-led, inclusive, remote team.
Flexibility: Choose your hours and manage your own schedule.
Admin Support: We handle referrals, intake, and onboarding, so you can focus on participants.
Established Reputation: Partner with an independent provider trusted since 2017.
Competitive Contractor Rates: Enjoy fair and transparent remuneration.

The Role:

As a CoAbility Support Coordinator, you will play a pivotal role in providing exceptional support services to Level 2 and 3 participants.

Your primary responsibilities will include:

Supporting participants to understand their NDIS plans and exercise choice and control.
Connecting participants with supports, negotiating service agreements, and removing barriers.
Assisting with plan reviews, reports, and achieving measurable outcomes.
Building trust and maintaining continuity when stepping into existing caseloads.
Collaborating with stakeholders to strengthen participant networks and resilience.
Upholding CoAbility’s values and person-centred practices.

What We’re Looking For:

Relevant tertiary qualification (e.g., Social Work, Community Services, Allied Health) and minimum 2 years’ experience in Support Coordination or case management.
Strong knowledge of the NDIS and disability support sector.
Excellent communication, organisational and problem-solving skills.
Ability to work independently while staying connected to a team
A genuine passion for making a difference in the lives of people with disability.

You will also need:

ABN, with capacity to contract as an independent provider.
Current Professional Indemnity and Public Liability Insurance.
Full Australian working rights.
Current NDIS Worker Screening Check.
Current Working with Children Check.
A valid Driver’s license and a comprehensively insured motor vehicle.
100 points of identification.

Why Partner with CoAbility?

CoAbility is proudly women- and queer-owned, and deeply committed to ethical, high-impact Support Coordination. Our independent, conflict-free model means you can focus fully on supporting participants without pressure to “funnel” into other services.

We strongly encourage applications from First Nations people, LGBTQIA+ communities, people with disability, and people from culturally and linguistically diverse backgrounds.

How to Apply:

If you’re ready to bring your skills and passion to a team transforming lives, hit the Quick Apply button and send us your resume and a cover letter detailing why you’re the perfect fit for CoAbility.

Previous candidates need not apply. Shortlisting may begin before the closing date.