Pastoral Care Coordinator

Make a difference everyday:

Join HammondCare and help improve quality of life for older Australians in need. As a not-for-profit, Christian organisation, we provide expert aged care, home care, dementia care and palliative care. Mission-led, we build passionate teams who support older people through life’s most difficult circumstances.

With over 90 years of experience, we’re known for our relationship-based approach. Whether it’s in our homes, hospitals or the community, we bring skill, empathy and innovation to every moment of care.

It’s not just care. It’s HammondCare.

About The Role:

HammondCare regards this role as key in the delivery of relationship-based care, which seeks to understand and value every individual as a whole person.

Reporting to the Pastoral Care Manager, you will utilise and share your pastoral expertise, coaching staff and volunteers to support the emotional and spiritual needs and goals of clients, their families, and staff.

This is a permanent full-time role working at our site at Caulfield, Melbourne.

What we can offer you:

We care about your wellbeing at HammondCare and as a result, offer a wide range of health and lifestyle benefits including:

NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free).
Additional leave purchase options and 14 weeks paid parental leave.
Flexible working options.
Discounts on everyday products and services.
Discounted healthcare memberships - access to network of fitness centres and pools for employees and families.
Free access to independent counselling support for employees and families.
Health & Wellbeing programmes.
Reward & Recognition programmes.
Referral bonuses.
Career and professional development opportunities.

Responsibilities:

Provide pastoral care and support to residents, relevant families and staff of HammondCare.
Be the point of contact for relevant internal and external support/referral services.
Act as a role model for staff and as an advocate for HammondCare’s Mission, Motivation and Mission in Action, and its Christian values.
Share pastoral expertise and coach staff to support the spiritual needs of residents.
Conduct assessments of resident/family needs and goals on entry to the service using the HOPE assessment tool.
Develop a spiritual care plan, working with residential staff to ensure client/family spiritual needs and goals are acknowledged.
As required, participate in case management reviews and make a contribution about the client’s emotional/spiritual needs and goals and contribute to the development and ongoing evaluation of a care plan.
Lead regular carer support groups.
Network with other religious leaders and services and coordinate relevant care, resources and group activities.
Strategically develop tailored resources, ideas and activities to enhance the spiritual and emotional wellbeing of residents and families, collaborating with management, staff and volunteers.
Communicate and build trust by developing relationships with staff and volunteers.
Liaise with managers, case managers and attend staff and case management meetings as required
Training staff on Palliation and wellbeing.
Officiating church interdenominational church services.
Leading memorials, ANZAC, and special services.
Leading and training a team of pastoral care volunteers.
Working and collaborating in a Pastoral Care team.

About you:

Strong understanding and experience of people living with dementia, the impact on carers, and journeys of grief and bereavement.
Strong personal and active Christian faith and church involvement.
Theological /Pastoral Care qualifications and experience.
Demonstrated capacity to pastorally care for and enhance the wellbeing of those in need.
Highly developed communication skills including listening, compassion and empathy.
Experience raising up, leading and supporting a team.
Strong administrative and computer skills.

Our Culture:

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive to create an equal employment environment for all.

To Apply

If you are ready to make a difference with HammondCare, Apply Now!

Pre- Employment Checks

All short-listed applicants for these positions will be asked