Rostering Coordinator

Our Team

Just-for-u Care is an in-home care agency providing services for clients with Home Care Packages, NDIS participants, brokerage clients as well as private clients.

Just-for-u Care is a friendly, culturally diverse, and inclusive workplace, where everyone is treated with respect and dignity.

Services include but are not limited to quality elderly care, disability care, domestic cleaning, overnight care, assistance with daily living tasks, within the Melbourne Metropolitan area, Geelong and the Mornington Peninsula.

The office is based in Cheltenham, Victoria.

About you:

The ideal candidate will possess the following:

Friendly and professional manner
Can provide two current professional referees
Ability to work in a busy and demanding work environment
Available for immediate start
Willingness to obtain probity checks, including Police Check, NDIS worker screening check

Skills and experience

Previous experience in a similar rostering or scheduling role
Strong organisational skills with exceptional attention to detail and ability to prioritise tasks
Proficient computer skills
Excellent communication skills with the ability to collaborate with a diverse team
Ability to work autonomously and adapt to an ever-changing work environment
An excellent phone manner and high standards in customer service

About the role

This is a full-time role, reporting directly to the Rostering Manager

Duties and Responsibilities:

Efficiently manage and coordinate rosters to support workers, clients and their representatives/stakeholders
Use rostering software to create and update schedules; taking into consideration worker availability, client preferences, and travel time
Monitor and manage changes in client rosters, including cancellations, rescheduling, and emergency requests, ensuring prompt and effective communication between clients/their representatives/stakeholders
Collaborate with the HR Administrator in responding to compliance and staff training
be willing to participate in staff training
Understanding industry compliance
Provide support and guidance to support workers

Benefits and Perks:

Generous Remuneration
Modern, open-plan office
Following a probationary period, we offer a hybrid model
Friendly and fun working environment
Close to cafes and food outlets
Frequent office-based lunches
Immediate start

Employer questions

Your application will include the following questions:
Do you have experience filling work rosters in the aged care/disability sectors?
Do you have customer service experience?
Do you have a current Police Check (National Police Certificate) for employment?
Do you have an NDIS Worker Screening Check?