Rostering Coordinator

Who is MMT Care?

It's all in the name; here at MMT Care, we work hard to live up to our title.

We care for our clients, the community, and we care for the team that supports them. At MMT Care, we believe in creating a healthy work environment that prioritises our employees needs. We listen and work with you to ensure that shift times are suitable for all parties. Your hard work is rewarded with a competitive salary in line with the SCHADS Award.

About the Role:

We are seeking an experienced and detail-oriented Rostering Coordinator to join our team. In this role, you will be responsible for creating and managing rosters that balance participant needs, NDIS funding requirements, and compliance with the SCHADS Award. You’ll play a key role in ensuring continuity of care, effective use of resources, and smooth service delivery across our organisation.

About You:

We’re looking for someone who is highly organised, adaptable, and committed to delivering quality outcomes for both participants and staff. You’ll be confident in problem-solving under pressure and have strong knowledge of rostering in a disability, aged care, or community services setting.

Key Responsibilities:

Develop, maintain, and communicate accurate staff rosters aligned with participant care plans and NDIS funding guidelines.
Match staff to participants based on skills, qualifications, and preferences.
Manage last-minute changes such as sick leave, cancellations, or emergencies.
Ensure all rosters comply with SCHADS Award provisions.
Maintain accurate records in rostering systems for payroll, invoicing, and compliance.
Liaise with participants, families, and staff regarding roster changes.
Collaborate with operations, HR, and payroll to ensure seamless service delivery.
Provide reporting on rostering efficiency, unfilled shifts, and utilisation rates.

Essential Skills & Experience:

Strong understanding of the SCHADS Award and its rostering requirements.
Knowledge of NDIS funding structures, including SIL and core supports.
Previous experience in rostering, scheduling, or workforce coordination.
Excellent organisational and communication skills.
Proficiency in rostering and CRM software (Ezaango experience highly desirable).
Attention to detail and ability to manage competing priorities.
Certificate III/IV in Business Administration, Community Services, or equivalent (desirable).

Why Join Us?

Be part of a supportive, collaborative team.
Contribute to making a difference in the lives of people with disabilities.
Opportunities for professional growth and development.

How to Apply

If you’re ready to take the next step in your career and play a vital role in delivering quality supports, we’d love to hear from you. Please submit your resume and cover letter outlining your experience and suitability for the role.