Support Coordinator

We Care Support Services is seeking a passionate and experienced Support Coordinator to join our team in a part-time (minimum 4 days/week, opportunity to increase to FT) capacity. This role offers the opportunity to deliver meaningful, ethical support to NDIS participants while working within a team that prioritises sustainable caseloads, supervision, and staff wellbeing.

Why Join Us:

• Job security with a registered NDIS provider
• Competitive remuneration aligned with experience
• Flexible work arrangements supporting work/life balance (primary office being Victoria Point or Biddaddaba)
• Structured caseload allocation with realistic billable expectations
• Dedicated admin and leadership support to reduce non-billable burden
• Future hybrid WFH opportunities
• Laptop and mobile provided
• Ongoing professional development and career progression
• Comprehensive onboarding with structured shadowing and mentoring

Key Responsibilities

As a Support Coordinator, you will:

• Deliver Support Coordination and/or Psycho-Social Recovery Coaching aligned with participant goals
• Maintain a manageable, quality-focused caseload with strong clinical governance
• Develop and implement individualised support strategies and monitor outcomes
• Identify risks, safeguarding concerns, and systemic barriers
• Collaborate with families, providers, and multidisciplinary teams
• Participate in community engagement and service development
• Engage in weekly supervision and reflective practice sessions

What We’re Looking For

• Minimum 1 year of NDIS Support Coordination experience
• Relevant qualification in community services, disability, or health-related field (Cert IV minimum)
• Strong understanding of NDIS rules, operational guidelines, and participant rights
• Ability to travel between office locations as needed
• Current QLD driver’s license and access to a fully insured vehicle
• NDIS Worker Screening Clearance, Blue Card, First Aid, and CPR certifications
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office and case management systems
• Permanent Australian working rights

About Us

We Care Support Services is a registered NDIS provider with a strong foundation in Support Coordination. Since our establishment in 2020, we have grown from a boutique provider to supporting individuals across Scenic Rim, Gold Coast, Redlands, and Brisbane regions. Our team specialises in crisis case management, support coordination, and specialist support coordination, particularly for participants with high and complex needs. As the NDIS continues to evolve, we are proactively positioned to navigate changes, ensuring high-quality, participant-centred support.

Join Our Team

If you’re passionate about making a difference in the lives of others and want to work in a dynamic, supportive, and growth-focused environment, we’d love to hear from you!

Click Apply and submit your CV and cover letter detailing your qualifications, experience, and what motivates you to join our team.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a support coordinator?
• Are you available to travel for this role when required?
• How far are you willing to travel for work?
• Which of the following Microsoft Office products are you experienced with?
• Do you have a current Working With Children (WWC) Check?
• Do you have a current NDIS Worker Screening Check?
• Do you have a current Australian driver's licence?

Report this job advert

Be careful. Don’t provide your bank or credit card details when applying for jobs.