CHSP Coordinator

📍 Location: Bayswater Office + Home Visits

📅 Employment Type: Full-Time
🏢 Organization: Accent Home Care

Accent Home Care is committed to supporting older Australians through the Commonwealth Home Support Programmed (CHSP), delivering services such as personal care, domestic assistance, community nursing, and social support.

We are currently seeking a dedicated and organised CHSP Coordinator to join our team and play a key role in ensuring that the care needs of our consumers are met through regular plan reviews and personalised support.

About the Role:

As the CHSP Coordinator, you will be responsible for:

Conducting annual care plan reviews to ensure services align with each consumer's evolving needs
Undertaking face-to-face and phone-based consumer meetings, including home visits
Documenting all care plan outcomes and updates accurately in electronic records
Ensuring a high level of customer service, empathy, and professionalism in all consumer interactions
Working both on the road and from our Bayswater office

What We’re Looking For
The ideal candidate will have:

✔️ Experience in community, aged care or client coordination roles
✔️ Strong communication and interpersonal skills – confident in both face-to-face and phone interactions
✔️ Ability to assess consumer needs and match them with appropriate CHSP services
✔️ High attention to detail with strong documentation and reporting skills
✔️ Ability to manage time and schedules effectively across home visits and office work
✔️ A current driver’s license and access to a reliable vehicle

Why Work with Accent Home Care?

Join a purpose-driven team focused on supporting older Australians.
Opportunity to build meaningful relationships with consumers and make a real impact.
Supportive and collaborative work environment.
Enjoy variety with office-based and on-the-road responsibilities.
Access to salary packaging and professional development support.

Ready to Apply?

If you meet the above criteria, and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!

APPLY NOW!!

No recruitment agencies, please.