Community Services Manager (NDIS)
HaysA leading not-for-profit organisation is seeking a compassionate and experienced Manager of Community Services to lead a multidisciplinary team delivering culturally responsive, person-centred support across remote and regional communities.
This organisation partners with Aboriginal and Torres Strait Islander families living with neurological conditions, guided by a two-way model that blends western and traditional cultural knowledge. Their approach honours culture, community, and connection-placing families at the heart of everything they do.
This role offers the chance to help shape the next chapter of service delivery, working alongside a passionate and well-supported team.
Your new role
Reporting to the Director of Community Services, you'll provide hands-on leadership, coaching, and operational oversight to a team of Aboriginal Community Workers, Service Leads, and Support Workers.
You'll ensure high-quality, culturally safe services aligned with NDIS Practice Standards, while fostering a team culture built on trust, respect, and shared purpose.
This role is ideal for someone who thrives in a relationship-focused environment-someone who leads with heart, mentors with purpose, and walks alongside others like family.
- Lead and support a multidisciplinary team delivering holistic, culturally grounded services
- Oversee operational quality, compliance, and risk management
- Mentor and develop frontline staff and emerging leaders
- Support NDIS planning, service agreements, and documentation systems
- Collaborate across programs to ensure integrated care
- Champion cross-cultural understanding and two-way learning
What you'll need to succeed
- Tertiary qualification in Community Services, Health, or related field (or equivalent experience)
- Experience leading staff within the NDIS or community services sector
- Strong capability in compliance, risk management, and quality systems
- Experience working alongside Aboriginal communities
- Remote work experience
- Excellent communication, problem-solving, and team-building skills
What you need to do now
If you're interested in this role, call Tamara on 08 8943 6004 or email your most recent CV to Tamara.Monzon-Yates@hays.com.au
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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