NDIS Care Coordinator

NDIS Care Coordinator – Empowering People, Building Inclusive Communities

Are you passionate about making a real difference in people’s lives? Join GCLA as a NDIS Care Coordinator and help our customers live independently by supporting them in accessing the services they need.

Why work with us?

GCLA has been providing Beyond Ordinary care and support to people who are ageing or living with a disability since 1977. We are a registered NDIS and Aged Care provider, offering tailored individual support, high-intensity supports, supported independent living (SIL), community access, and more. Our focus is on empowering people and building inclusive communities, ensuring individuals have the support they need to live well at home and in the community.

The Benefits of Working with GCLA:

• Get a day off for yourself every six months – two each year! Yep, you heard it right!
• Enjoy an attractive remuneration package, including Salary Packaging (up to $15,899 per year).
• Meals and entertainment card – because who doesn’t love a good meal or a night out?
• Supportive managers who care about your well-being – we've got your back!
• Dive into our comprehensive Employee Assistance Program (EAP) – because everyone needs a helping hand.
• 4 weeks Annual leave plus! Annual leave loading – because everyone deserves a little extra when they take a break.

About the role

The NDIS Care Coordinator is responsible for supporting individuals to achieve their goals and aspirations by developing and coordinating care plans that enhance independence and quality of life. This role ensures that customers receive the appropriate services, funding, and support they require.

Key responsibilities include:

• Developing and managing customer care plans that align with individual goals and needs.
• Coordinating services to ensure customers receive the right level of support.
• Monitoring and reviewing plans to adapt to changing needs and circumstances.
• Liaising with key stakeholders, including families, support coordinators, plan managers, and healthcare professionals.
• Ensuring compliance with NDIS and Aged Care requirements, including budget management and reporting.
• Identifying opportunities for social and community engagement to promote inclusion and wellbeing.
• Managing incidents and feedback, ensuring timely resolutions and continuous improvement.
• Maintaining industry knowledge and staying up to date with sector developments.

This role is ideal for someone who enjoys working directly with individuals to help them navigate support systems and make informed choices about their care.

What We Are Looking For

• Minimum Certificate III in Individual Support, Disability, or Aged Care (or equivalent).
• Experience in support coordination, case management, or a related field.
• Strong understanding of NDIS, Aged Care, and community support services.
• Excellent communication and relationship-building skills.
• Strong organisational and problem-solving abilities.
• Ability to work both independently and collaboratively as part of a team.
• Proficiency in Microsoft Office and business information systems.

Essential:

• Working with Children (Blue Card).
• Working with Adults with Disability Card (Yellow Card) or NDIS Workers Screening Card/Check.
• Current Class C Driver's License.
• Current NDIS Workers Module.

Why Join GCLA?

• Be part of an organisation dedicated to empowering people and creating inclusive communities.
• Ongoing training and professional development opportunities.
• Supportive and collaborative team environment.
• Opportunity to work directly with customers in their homes and communities, making a tangible impact on their lives.

If you are passionate about supporting people to live independently and want to be part of a purpose-driven organisation, we would love to hear from you.

Apply now to join GCLA and make a difference.

Employer questions

Your application will include the following questions:

• How many years' experience do you have as a care coordinator?
• Which of the following statements best describes your right to work in Australia?
• Which of the following Microsoft Office products are you experienced with?
• Do you have a current Working With Children (WWC) Check?
• Do you have a current Australian driver's licence?
• Do you have a Certificate III in Individual Support?
• Do you have a current NDIS Worker Screening Check?
• How many years' experience do you have as an NDIS Case Manager?