NDIS Services Team Lead

• Full time Position - 76 hrs per fortnight
• Location - QLD Wide (Work at your nearest Endeavour Foundation site)
• Flexibility - 3 days in the office, 2 days' work from home
• Salary - SCHADS Grade 4 - $88,099 + Super + Salary Packaging Benefits

Endeavour Foundation is one of Australia’s largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. Our purpose is simple: make possibility a reality.

About the role:

We are seeking a dynamic NDIS Services Team Lead to join our passionate team at Endeavour Foundation. This pivotal role ensures the delivery of high-quality enabling services for the people we support, as well as leading a team of NDIS coordinators and rostering officers. Reporting to the Operations Manager of Client Services, you'll play a key role in reshaping service delivery to create better client experiences for the future. 

Responsibilities:

• Guide a team to drive quality assurance, compliance, and exceptional service.
• Implement workforce optimisation and financial strategies that align with our mission and deliver sustainable results.
• Be the go-to expert, coaching and sharing knowledge across the organisation.
• Contribute to continuous improvement and business strategies that enhance the end-to-end client experience.

About you:

• Tertiary qualification in business, community services, or a related field (desirable).
• Experience working within National Disability Insurance Agency.
• Proficiency in Microsoft Suite and relevant applications, ensuring professional and timely completion of tasks.
• Willingness to obtain a current National Criminal History check, Yellow Card, and Blue Card.
• Solid experience in leading high-performing teams, with a working knowledge of the NDIS (preferably with a focus on SIL).

Benefits and Perks:

• Salary Packaging Benefits! Package up to $15,900 of your annual salary tax free.
• In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc).
• An Employee Assistance Program - a free and confidential counselling service available to all staff and their family members.
• Discounts on Corporate Private Health Insurance Plans, white goods, and appliances.
• Discounted family gym memberships through Fitness Passport.
• Paid Parental Leave.
• Reward and Recognition Program.
• Free flu vaccinations.

Intrigued? We’d love to hear from you. Please click "apply" to submit your application.  

Endeavour Foundation encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.