NDIS Support Coordinator

We have a fantastic opportunity for NDIS Support Coordinator to join My Support Coordinator, one of our host organisations.

About us

Key staffing is not for profit staffing solution provider specialised in caring for people living with disabilities and aged care.  Our dedicated staff are well trained and equipped to provide the best support to participants with a focus on each of their individual needs. We help community service organisations streamline their workforce management to cover gaps in your roster by recruiting qualified workers and integrating our purpose-built workforce solutions.

About the role

• Research both NDIS funded and unfunded services and supports which will enable our clients to achieve their goals within their NDIS plan.
• Monitor plan outcomes and expenditure to ensure the services remain within the plan budget.
• Strengthen and enhance NDIS participant's ability to coordinate supports and self-direct their services in the longer term.
• Build or support the capacity of clients to develop relationships and partnerships in local communities.
• Ensure mainstream services (i.e. housing, education, justice, health) and NDIS paid supports to meet their service obligations to NDIS participant.
• Provide our NDIS participant and the NDIA with reports on outcomes and success indicators, within the agreed reporting frequency.
• Clear and accurate record keeping of information.
• Identify and pursue new business opportunities across existing and emerging markets.
• Coordinate networking activities, industry events, and client engagement initiatives.
• Engage with therapists, allied health professionals, and referral partners to generate new support coordinator client
• Duties as directed

Benefits

• Attractive Salary Packaging is available to boost your take-home pay
• Employee recognition and rewards programs
• Training and mentorship program

Skills and experience

We require passionate, experienced and versatile Support Coordinators able to:

• Demonstrate an understanding of the NDIS requirements
• Demonstrated experience in working the Disability, Aged, Mental Health or Nursing sector
• Preferable 6 months of experience working as NDIS Support Coordinator
• Provide a current DCSI or NDIS Worker Check (or willing to obtain)
• Working with children check (or willing to obtain)
• Be self-motivated with the ability to work autonomously and as part of a successful team
• High level verbal and written communication skills.
• Experience working within a holistic practice framework with other providers/supports to achieve the best outcomes for clients.
• Flexible/hybrid working to enhance your work/life balance
• High level computer literacy with proficiency in word processing, Outlook and including high level key board skills.

All customers receive services in the community, in their own homes, supported accommodation and residential care. Support Coordinators are expected to spend a significant time on the road attending home visits, team meetings or other appointments.

If you are a passionate NDIS Support Coordinator with a desire to positively impact the person with a disability, please send a cover letter and resume.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an NDIS Support Coordinator?
• Do you have experience working in the disability services sector?
• Do you have a current NDIS Worker Screening Check?
• Do you have a current Working With Children (WWC) Check?
• Do you have customer service experience?
• Do you have a current Australian driver's licence?

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