Service Coordinator– NDIS Core Supports

About Us

We are a registered NDIS provider dedicated to delivering high-quality, person-centred support services. Our mission is to empower participants to live independently and achieve their goals through flexible, reliable, and compassionate care. As we continue to grow, we are looking for a motivated and experienced Service Manager to lead our Core Supports team.

About the Role

The Service Coordinator will play a pivotal leadership role in overseeing the delivery of Core Supports, including support work, community access, mentoring, and in-home support. This role involves supervising staff, coordinating services, ensuring compliance with NDIS Quality and Safeguarding standards, and maintaining strong relationships with participants, families, and stakeholders.

Key Responsibilities

• Lead and manage the day-to-day operations of Core Support services
• Supervise and support service coordinators and support staff
• Oversee rostering, staff onboarding, and training
• Ensure service delivery aligns with participant goals and NDIS plans
• Maintain compliance with all NDIS and workplace health & safety requirements
• Engage with participants, families, and stakeholders to build trust and promote services
• Monitor service quality and implement improvements where needed
• Collaborate with senior management on strategic planning and service development

About You

• Minimum 2 years’ experience in a leadership role within the disability or community services sector
• Strong understanding of the NDIS framework, especially Core Supports
• Experience supervising staff and managing service delivery
• Excellent communication and stakeholder engagement skills
• Demonstrated ability to manage competing priorities and meet deadlines
• Proficient in client management systems and Microsoft Office Suite
• Relevant qualifications in Disability, Social Work, Community Services, or a related field
• Current NDIS Worker Screening Check, Working With Children Check, and valid driver’s licence

Why Join Us?

• Be part of a supportive, values-driven team
• Opportunity to make a real impact in the community
• Ongoing professional development and growth
• Flexible working environment
• Inclusive workplace that celebrates diversity

Employer questions

Your application will include the following questions:

• How many years' experience do you have as a service coordinator?
• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a service manager?
• Do you have experience working in the disability services sector?
• Which of the following Microsoft Office products are you experienced with?
• Have you completed a qualification in disability?
• Do you have a current NDIS Worker Screening Check?
• Do you have a current Police Check (National Police Certificate) for employment?