Support Coordinator

About Us

At Sunrise2Sunrise, we don’t just provide services, we change lives. As a proudly family-owned, values-driven organisation, we deliver professional care with a personal touch.

We’re registered with NDIS, DFFH, TAC, and CYF, and we’re known for our motto, “Care when you need it, how you want it.”

We deliver the service excellence often found in large corporate providers, while staying grounded in our community, culture, and commitment to every individual we support. And now—we’re looking for our next Support Coordinator to join the team of Life Changers. Could it be you?

Our Mission

To provide the highest quality support and services that empower people living with disability to lead fulfilling and valued lives.

Our Vision

A future shaped by: Respect & Recognition, Determination, Knowledge, Community, and Professionalism—this is the Sunrise2Sunrise Promise.

The Role

As a Support Coordinator, you’ll be the go-to person helping participants bring their NDIS and Care Plans to life. You’ll connect them with the right services, build their independence, and keep everything running smoothly because when the plan works, the person thrives.

You’ll be:

· Connecting participants with the right mix of supports (informal, mainstream, and funded)
· Advocating fiercely for participant needs and goals
· Navigating the NDIS with confidence
· Building capacity and independence along the way
· Creating strong, lasting relationships with participants, families, and providers
· Keeping on top of reporting, compliance, and documentation.

About you:

You’re passionate about making a difference and experience in the field. You will bring:

· 2+ years’ experience in disability, support coordination, or community services
· Tertiary qualifications in disability, community services, or related fields
· Strong knowledge of NDIS and person-centred practice
· Strong communicator and natural relationship builder
· Organised, self-motivated, and able to juggle competing priorities
· Empathetic, solutions-focused, and outcome-driven
· Current Victorian Driver’s Licence and reliable vehicle
· Safety Screening Checks and mandatory training (including NDIS Worker Screening, Police Check, WWCC, First Aid & CPR)

Why join us?

At Sunrise2Sunrise, you’re not “just staff.” You’re a Life Changer—valued, recognised, and supported.

Here’s what we offer:

· A growing, values-driven organisation where your work really matters
· A supportive team of passionate professionals
· Real opportunities for professional development and career growth
· The chance to make a genuine difference in people’s lives every day

Ready to find out more?

If you’re ready to bring your skills, passion, and personality to a role that makes a difference and meet the above criteria, we’d love to hear from you!

To apply, please submit:

A cover letter outlining your suitability for the role and your current resume to email.

Sunrise2Sunrise is an equal opportunity employer and strongly encourages applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, and people with lived experience of disability.