Supported Independent Living (SIL) Client Outcomes Coordinator

WHO WE ARE

With significant experience in the disability sector within government and community organisations, Rubix Support is passionate about supporting people with cognitive impairments to lead the life they want to live and to achieve their goals and aspirations. Rubix Support provide support to people aged between two years to sixty-five years old. We are a registered provider under the NDIS and provide services across four main areas - positive behaviour support, support coordination, sexuality and relationship education and lifestyle support. We are focused on evidence based best practice, a commitment to social justice with a human rights lens who are passionate about achieving positive outcomes for the people we support.

WHAT WE DO:



Rubix Support’s Vision is to be a leader in the provision of evidence-based, practical, individualised behaviour assessment and support for people with intellectual impairments, psychosocial disability and complex support needs.

OUR VALUES

Passionate | Inclusive | Progressive | Authentic

WHY WORK WITH US?


Full Time role (5 days per week, office based)


Exciting opportunities to be part of our growing team!
 We are committed to your personal growth and provide you with on-going support including training opportunities.
Be part of a team that has significant experience supporting people with cognitive impairments and psychosocial disabilities.

We are a team that strives on positive team culture and are always happy to support each other.


Reporting to our Client Outcomes Lead, this exciting role provides you with the opportunity to develop strong sustainable partnerships with Participants and their families and enhancing the quality of life for all our Participants.

ABOUT YOU


You’re a strong coordinator who thrives in a people-focused, fast-moving environment. Calm under pressure, you combine empathy with operational know-how to deliver great outcomes for participants and teams. 
You are also:

Calm, adaptable, and able to prioritise in changing situations.

Person-centred and committed to empowering people with disability
.
Experienced in the disability sector, with strong SIL coordination skills.
Knowledgeable in NDIS regulations, standards, and practical application.
Proven leadership with capacity to guide and support teams.
Skilled in rostering, recruitment, and onboarding staff
.
Strong communication and relationship-building with families, providers, and agencies
.
Collaborative team player who also works independently and makes sound decisions
.
Committed to social justice, inclusion, diversity, and organisational values

Experienced in supporting people with disability across home and community settings.
Able to balance autonomy with teamwork and remote management when required.

ABOUT THE ROLE

This role is your chance to lead with purpose — supporting participants to achieve their goals while ensuring services run smoothly, safely, and in line with NDIS standards.
 You will:

Oversee our SIL services

Develop and monitor Participant Support Plans with a focus on outcomes

Organise onboarding, safety checks, and risk assessments for new participants

Oversee incident reporting, follow-up, and actioning improvements
Support and guide Team Leaders and staff to deliver quality care

Drive compliance through audits, reviews, and NDIS Practice Standards
Prepare reports to demonstrate progress, outcomes, and funding needs

Maintain Service Agreements and Lumary scheduling efficiently
Recruit, induct, and mentor Lifestyle Support staff
Lead staff development: supervision, feedback, and performance reviews
Build strong, collaborative relationships with participants, families, and providers

Maintain clear, positive, and responsive communication

Contribute to continuous improvement and assist with duties as directed
Please refer to the Position Description for more information.

SAFETY SCREENING:

Two professional references to be provided on application.

A clear NDIS Worker Screening Check and current Working with Children Check (employee) card are required prior to commencement of employment.
Applicants who have lived overseas for 12 months or longer during the past 10 years are required to provide the results of an international police check. Applicants should contact the relevant overseas police force to obtain this and submit as part of their application. Details of overseas police agencies are available on the Department of Immigration website and can be searched for under the phrase, ‘penal clearance certificate.’

HOW TO APPLY:

Please note, to apply, please select the Apply button and complete the application form - we look forward to receiving your application and are committed to communicating an outcome for every applicant!

Interviews will occur until the right candidate is found. Please contact if you have any queries.