Home Care Coordinator (Community) - Eltham

We are looking for a special kind of person - a St Vincent's kind of person. Someone who puts compassion, connection, and caring for other people at the heart of everything they do.

As a Home Care Coordinator, you will play a pivotal role in ensuring a high standard of care is maintained at all times within the Aged Care/Home Care space.

Duties:

Coordinating all aspects of Home Care Packages and private clients within the Melbourne location.
Optimising care within clients identified care needs (liaising with Clinical and Allied Health and key stakeholders).
Responsible for ongoing care planning, assessment and reviews.
Involvement in recruitment process for staffing requirements.
Manage a team of HCE/PCW.
Assist scheduling based on service needs.
Answer new potential client enquiries regarding available service provision and pricing.

What's on your CV is important, but what's in your heart matters more. Because at St Vincent's, kindness works for us.

Things that work for us:

Cert III in Individual Support/Aged care (minimum) or Cert IV in Aged Care, RN, higher or similar.
Minimum of 2 years' experience in Home Care case management (essential).
Work collaboratively with the State Manager for the effective management of the programs.
Have shared responsibility to achieve and maintain quality improvement activities, including the community service quality reporting.
Provide advanced level of case management and coordination of service provision to clients.
An ability to support the well-being of the client through the professional, caring and efficient execution of required duties.
An ability to observe and report changes in the client's status.
An understanding of Aged Care Standards and consumer rights and responsibilities.
Great time management, bedside and communication skills.
Strong English written and verbal communication skills.
Successful completion and maintenance of Key Personnel Checks. "This position is considered a Key Personnel role, being responsible for day-to-day operations, and having authority, decision-making, influence, & responsibility for planning and directing activities within our organisation."

Things that work for you:

Access to salary packaging of up to $15,990 to increase your take home pay + access to Meals and Entertainment card up to $2,650 per annum, novated leasing.
Access to Fitness Passport (discounted gym and leisure memberships)
Free annual flu vaccination.
Friendly team environment with a great community care spirit.
Ability to visibly see your impact on the business and its service.

Why become part of the St Vincent's Care family?

Because you're like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales, and Victoria. Better for all our staff and employees, who work tirelessly to provide the highest levels of care and quality of life for our clients. And better support for the local communities we play an important role in and continue to support.

For more than 175 years, St Vincent's Care Services (SVCS) has been a leading Catholic provider of Aged Care Services in Australia, and the legacy of compassion, justice, integrity, and excellence entrusted to us by the Sisters of Charity and their Founder, Mary Aitkenhead, continues to inspire our work today.

Our spiritual and hospital-based heritage has taught us that wellness is about more than medical needs. It's about building a true partnership around trust and respect. That's why we take a person-centred approach, - delivering holistic, individual care that achieves wellbeing for mind, body, and spirit.

At St Vincent's we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family.

Reconciliation Action Plan

As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.