About us
Sensory Play Centre is a new Centre, operating under My Disability Provider ( NDIS registered provider) and is set to open in the coming weeks. Designed specifically for children under the age of 12, the centre will offer a safe, inclusive, and engaging space tailored to support young participants with disabilities through sensory-based play and support services.
Qualifications & experience
Certificate III or IV in Business Administration, Community Services, or a related field (preferred but not essential).
Previous experience in a receptionist or administrative role, ideally within the disability, healthcare, or community services sector.
Strong familiarity with NDIS processes, terminology, and documentation.
Hands-on experience using client management systems.
Proven ability to engage effectively with clients and families from diverse backgrounds, including those with disabilities or additional needs.
Demonstrated capacity to manage confidential information in line with privacy and data protection standards. First Aid Certificate, CPR Certificate, NDIS Screening Check, NDIS Orientation Certificate, Working with Children Check, Current Police Check, Driver's License and a reliable Car with Insurance.
Tasks & responsibilities
Excellent verbal and written communication skills – to interact clearly with parents, support workers, and children.
High level of patience and empathy – essential for working with children with sensory sensitivities or developmental needs.
Strong organisational and multitasking abilities – to manage bookings, admin tasks, and client queries simultaneously.
Child-safe practices and awareness – understanding how to maintain a safe and welcoming space for children under 12.
Basic understanding of behavioural cues or sensory needs – to support families appropriately when issues arise.
Team collaboration skills – ability to work closely with support workers, therapists, and management.
Tech literacy – ability to use scheduling software, CRM systems, and communication platforms (e.g., email, text, social media).
Cultural sensitivity – respectful and inclusive communication with families from diverse backgrounds.
Conflict resolution – ability to manage client concerns calmly and professionally.
Positive and professional attitude – as the first point of contact, setting the tone for the centre experience.
Desirable
Experience as a receptionist, ideally within the NDIS industry, to ensure familiarity with client needs, support processes, and effective front desk operations in a disability-focused setting.Great Pay, Stable Working Hours & Great Team Environment.