Join CoAbility, a trusted leader in independent Support Coordination.
Since 2017, we've proudly delivered quality support to thousands of NDIS participants.
About the Role
We're seeking an experienced NDIS Support Coordinator to join our passionate, remote team, supporting participants in Melbourne's Eastern Suburbs.
Location Requirement – Please Read Before Applying
While this is a work-from-home role, there is an expectation that you will travel for client visits. With this in mind, only applicants who live within approximately 30 minutes of Glen Waverley (e.g., Box Hill, Ringwood, Vermont, Mount Waverley, Doncaster, Burwood, etc.) will be considered.
If you're located outside of this area, unfortunately, we won’t be able to progress your application for this particular caseload.
The Opportunity
This role is for a contractor, meaning you’ll manage your sole trader business obligations, including insurance, tax, and other business expenses.
By partnering with CoAbility, you’ll benefit from:
Leadership and Infrastructure: Access a proven framework and supportive leadership to help you thrive.
Mentoring and Support: Be part of a close-knit team of experienced coordinators.
Flexible Working Hours: Set your schedule to maintain a healthy work-life balance.
Competitive Remuneration: Enjoy competitive rates, including superannuation.
Admin Support: Focus on Support Coordination while we handle referrals and client onboarding.
The Role
As a CoAbility Support Coordinator, you will be pivotal in providing exceptional support services to Level 2 and 3 participants. Your work will have a direct impact and make a tangible difference in the lives of our participants.
Your primary responsibilities will include:
Achieving Participant Outcomes: Develop tailored support solutions, assist with plan reviews, and report on achieved outcomes.
Empowering Participants: Assist participants in connecting with services, understanding their NDIS plans, and developing self-advocacy skills.
Navigating Challenges: Assist with negotiating service agreements, reducing barriers, and addressing crises.
Building Resilience and Support Networks: Resolve points of crisis, strengthen participant networks, and collaborate with various stakeholders.
Upholding Organisational Standards: Model and reinforce CoAbility’s values, culture, and practices.
What We're Looking For
Relevant tertiary qualification (e.g., Social Work, Occupational Therapy, Community Services) and at least 2 years' experience in Support Coordination or case management.
Demonstrated knowledge of the NDIS and a deep understanding of the disability support sector.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with diverse clients.
Strong problem-solving and decision-making abilities, with a focus on achieving the best outcomes for participants.
Proficiency in using digital systems and technologies to support your work.
A genuine passion for making a difference in the lives of people with disabilities.
You will also need:
100 Points of Identification.
A valid Driver's License and a comprehensively insured motor vehicle.
Full Australian working rights.
An Australian Business Number (ABN).
A valid NDIS Worker Screening Check.
Your State’s Working with Children Check.
Public Liability and Professional Indemnity Insurance.
Copies of relevant course certification.
A proactive and solutions-focused approach to challenges.
About Us
CoAbility is more than a service provider; we’re a team united by the belief that everyone deserves the opportunity to live a fulfilling, independent life. Our team is driven by a shared commitment to empowering our clients and ensuring they have access to the resources and services they need. If you want to make a real difference in the lives of others, we’d love to hear from you.
At CoAbility, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with disability, and the LGBTIQA+ community.
We are also a Child-Safe organisation committed to ensuring the safety and well-being of all children in our everyday practices. Before commencing, successful applicants must undergo a comprehensive screening process.
How to Apply
Ready to make a difference?
If you’re ready to bring your skills and passion to a team transforming lives, hit the Quick Apply button and send us your resume and a cover letter detailing why you’re the perfect fit for CoAbility!
Previous candidates need not apply.
Shortlisting for interviews may commence before the closing date.